Privacy Policy for Threaded

1. Introduction

Threaded is a Discord bot that helps server administrators manage support via tickets, applications, and automated responses. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

2. Information We Collect

We collect and store limited information required to operate the bot:

Server Configuration: Server, channel, role, and message IDs for bot setup and commands.
Bot Settings: Any configuration settings provided by server admins (e.g., ticket categories, questions).
User Data: User IDs for managing tickets and applications.
Application Responses: Only answers submitted via DM as part of an application process.

We do not collect:

General direct messages outside of the application process
Emails, passwords, IP addresses, or payment information

3. How We Use Your Data

Your data is used solely to provide the intended functionality of Threaded, including:

Managing ticket systems
Handling user-submitted applications
Automating server-specific responses

We do not sell, share, or monetize your data in any way.

4. Data Retention

We retain collected data only as long as necessary to provide our services, or until deletion is requested.

Server Admins can request complete data removal for their server.
Users can request removal of their application data via the server where it was submitted.

5. Data Sharing

We do not share your data with third parties. The only exception is if we are legally required to comply with law enforcement or court orders.

6. Your Rights

You have the following rights:

The right to access the data we store about you
The right to request data correction or deletion
The right to withdraw consent (if applicable)

7. Changes to This Policy

This Privacy Policy may be updated from time to time. Material changes will be announced in the official support server. Continued use of the bot implies acceptance of the updated policy.

8. Contact

For questions, concerns, or data removal requests, contact us at:
Support Server: discord.gg/9jFqS5H43Q